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Zhaoqing Gaudi: Quality and Service Makes Tuyere Brand


Release time:

2012/05/24

Guangzhou Jundi HVAC Equipment Co., Ltd. was established in 1991, (the original company name Guangzhou Zhenye Air Conditioning Accessories Factory) is a collection of research and development, production, sales, design of various professional HVAC equipment, and to provide the most professional, The latest and most practical one-stop overall supporting solutions and services of modern integrated enterprises.

Zhaoqing Gaudi: Quality and Service Makes Tuyere Brand

 

 

Zhaoqing Gaudi: Quality and Service Makes Tuyere Brand

   For more than 20 years, we have focused on the field of central air-conditioning equipment accessories, and our product exports have covered major European and American countries, with annual export sales reaching more than 10 million US dollars • • • • • •What kind of story is behind the brand of the first air outlet in Guangdong? The editor of Huicong Air Conditioning and Refrigeration Network interviewed Lin Jiazhen, the general manager of Zhaoqing Gaudi Air Conditioning Equipment Co., Ltd.

 

肇庆高迪:品质与服务铸就风口品牌

Linjiazhen, General Manager of Zhaoqing Gaodi Air Conditioning Equipment Co., Ltd.

    hc air conditioning and refrigeration network:It is understood that since its establishment, Gaudi has been focusing on the field of central air conditioning equipment. What is the current market positioning?

    Lin Zong:A good brand must combine popularity, positioning and strategy to create value. Since its establishment, Gaudi has been deeply ploughing the middle and high-end market, taking the tuyere as the base point, expanding to the whole end field of air conditioning, focusing on the foreign market and supplemented by the domestic market. It is a professional central air conditioning equipment company integrating design, development, production and sales.

 

肇庆高迪:品质与服务铸就风口品牌

Zhaoqing Gaodi Air Conditioning Equipment Co., Ltd.

    hc air conditioning and refrigeration network:It is understood that Gaudi was awarded the 2011Annual"Best air conditioning tuyere brand "honorary title, compared with other enterprises of the same type, what is the main competitive advantage?

    Lin Zong:First, more than 20 years of experience in the production of central air-conditioning equipment accessories, plant area of 25000More than square meters, in order to improve production efficiency, we have purchased the most advanced production equipment and mold workshop at present, and have the technical strength to produce various hardware, metal die-casting, injection molding and other precision molds.

    Second, a complete production management system. The current product line has covered a series of air-conditioning supporting products such as aluminum egg cells, aluminum alloy tuyeres, fire dampers, regulating valves, fans, plastic tuyeres, etc., and has gradually gained recognition from European and American customers., Passed various certifications, and product exports have covered major European and American countries including the United States, Canada, the United Kingdom, and France. Gaudi with European and American quality standards of production, with China's price sales, timely delivery, intimate service, in the peer praise.

    Third, a professional technical team integrating product design, development, mold design, production process improvement, quality inspection and management, including 200More than skilled production technology workers and managers, college degree or above 30People, including 16 undergraduate and doctoral degrees.

 

肇庆高迪:品质与服务铸就风口品牌

Zhaoqing Gaudi's spacious and bright exhibition hall

    hc air conditioning and refrigeration network:After years of development, what improvements have been made in the current core technology compared with the past?

    Lin Zong:On the one hand, quality is the soul of the product. In recent years, a large number of Gaudi products have been exported to European and American countries, and product quality has always been put in the first place in production. The key to a good tuyere lies in the following two points:

    First, strict screening of tuyere raw materials

    Evaluation of raw material suppliers: generally through on-the-spot investigation, evaluation of their quality system operation status, past supply, abnormal supply quality handling and rectification capacity, as well as on-time delivery and delivery quantity capacity, product cost performance, after-sales service capacity (including after-sales service attitude, timeliness, effect)Wait. At the same time, it is also necessary to consult the information provided by the supplier, investigate and understand from the side of other customers of the supplier, test and try out the samples of raw materials provided, and evaluate the results of regular analysis of the quality of raw materials provided.

    Strengthen the acceptance of raw materials before warehousing: 1.According to the raw material purchase contract, with the goods peer "certificate", "material book" and other quality certificate acceptance materials, for no "certificate", "material book" raw materials, refused to accept storage; 2.Before raw materials are put into storage, the purchasing department shall fill in the "Inspection Record" and submit it to the professional inspection department. After the professional inspection department issues the qualified inspection report, it shall be put into storage with the qualified report; 3. Establish the acceptance record after acceptance and storage in time;

    Second, advanced equipment production line, mechanized cutting

    At present, Gaudi has all kinds of stamping equipment, automatic spraying production line, automatic feeding line, etc., including CNCCNC machining center, EDMMold workshops including spark machine, wire cutting machine, large water grinder and milling machine have the ability to produce precision molds such as various hardware, metal die casting and injection molding.

    Through the control of raw materials and mechanized production process, the quality of Gaudi products is among the best in the industry.

    On the other hand, our goal is not only to meet the expectations of our customers, but also to provide them with"It's worth remembering"The service experience regards every service opportunity as an opportunity to build customer loyalty, which requires personalized service to narrow the distance with customers and create "loyal customers". To achieve personalized service, the main thing is to analyze and understand the customer's "needs" and "personal preferences". To provide services that exceed customer expectations, we start from the following points:

    First, stand at the top of the industry and run in front of customers. Only when you have excellent professional knowledge, stand higher, see farther, walk in the forefront, and run faster than customers, can you bring truly advanced concepts to customers and come up with services that customers want but can't think of. And products.

    Second, be responsible to the end and not shirk. Customers hate that they are transferred between different departments and cannot solve the problem, and it is likely to cause the customer's complaint to escalate or expand the situation.

    Third, follow-up. Even if the customer's problem has been completely solved, our person in charge takes the initiative to conduct follow-up follow-up visits, and the customer feels warm and pleasantly surprised, which undoubtedly strengthens the customer's trust in Gaudi.

 

    hc air conditioning and refrigeration network:2012In 2003, the entire air-conditioning market grew at a low speed. Although the central air-conditioning market still maintained a strong growth trend, it will inevitably suffer from the impact of the market. Enterprises are also deepening their layout to the third and fourth tier markets. What measures will the company take next?

    Lin Zong:from 2011Since the second half of the year, with the impact of the external macroeconomic environment of real estate regulation, coupled with the economic downturn in Europe, Britain and the United States and other unfavorable factors in the international environment, there is a certain pressure on the development of the domestic central air-conditioning market, and the end market of air-conditioning is inevitably affected to a certain extent, and the growth rate slows down. In this regard, our strategy is"On the one hand, we should pay close attention to product quality and team management; on the other hand, we should actively develop sales channels and brand building.

    hc air conditioning and refrigeration network:Can you tell us about 2012 Gaudi?Some ideas about market planning in?

    Lin Zong:We are in"Independent innovation, casting brand"Under the guidance of the concept, with advanced equipment and technology, professional product design and manufacturing level, efficient production capacity and good pre-sales and after-sales service, we will have direct dialogue with international brands in the global market and compete with domestic brands in the Chinese market.

Links:http://info.hvacr.hc360.com/2012/05/231117443493.shtml

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